It's official, Samsung has completely pulled the plug on the Galaxy Note 7. They've stopped all production and sales, and customers who currently own a Note 7 device have even been advised to turn it off.
Samsung announced on October 14 that customers can either
- A) exchange their Note 7 for a Samsung Galaxy S6 Edge 4G+, together with "cash and other benefits", or
- B) receive a refund on their phone.
You can visit http://www.samsung.com/sg/note7exchange/ from October 26 onwards to indicate your preference. Details on the refund amount, or the extent of the "cash and other benefits" are not available yet.
And if you have any plans to take air travel in the near future, the reality is that the US Department of Transportation has banned all Galaxy Note 7 on flights ─ for both carry-on and checked baggage ─ going in and out of the United States. Numerous airlines have also declared a total ban on the Note 7, including Singapore Airlines, AirAsia, Qantas and Jetstar, and Scoot and Tigerair. It's serious enough that passengers who don't comply will be denied boarding.
For passengers flying out of Singapore, you can loan a device either from the Samsung Experience Store at Changi Airport's Terminal 3 (departure/transit lounge), or from the Samsung Customer Service Centre at Westgate.
So the decision is looming. Since it's really too risky and troublesome to keep using your Note 7 ─ even if your handset seems problem-free right now ─ it's time to think about your next phone. We've rounded up our top 5 picks from this year's launches to help you with that.